Terms & Conditions
Welcome to Bobbie B’s B&B. By booking and staying with us, you agree to the following Terms & Conditions, which are designed to ensure a smooth and enjoyable experience for all our guests.
1. Bookings & Reservations
- All bookings must be made directly through our website, email, or approved booking platforms (Bookings.com and TheKosherBnB.com).
- A booking is only confirmed once you receive written confirmation from Bobbie B’s B&B.
- Guests are responsible for providing accurate information during booking, including the number of guests, special requirements, and contact details.
2. Check-In & Check-Out
- Check-in: 2:00 PM – 8:00 PM (flexible by prior arrangement).
- Check-out: 8:00 AM – 11:00 AM (flexible by prior arrangement).
- Guests must present valid identification upon arrival.
3. Rates & Payment
- Rates are charged per night as advertised on our website or booking platforms.
- Payment terms: [Insert your chosen terms, e.g., “50% deposit to secure booking, balance due on arrival” OR “full payment required prior to check-in”].
- Payments can be made via EFT, cash, or other methods confirmed at booking.
4. Cancellation Policy
- Standard Policy: Free cancellation up to 48 hours before check-in.
- Cancellations made less than 48 hours before arrival may be charged the first night’s stay.
- No-shows will be charged the full amount of the booking.
- Refunds will be processed via the original payment method within 7 working days.
5. Accommodation & Use of Facilities
- The studio accommodates up to two guests comfortably; additional guests may be arranged by private agreement with the host.
- The property is strictly kosher, with Chalav Yisrael kitchen facilities provided. Guests are not permitted to bring non-kosher food or equipment onto the premises.
- Guests have access to the private studio, ensuite bathroom, lounge area, small garden, and designated parking.
- Towels, linen, WiFi, and breakfast provisions are included in your stay.
6. Guest Responsibilities
- Guests must respect the property, neighbours, and community guidelines, particularly regarding noise and Shabbat observance in the area.
- Any damages or loss caused by guests will be charged to the booking party.
- Smoking is not permitted inside the property. Designated outdoor areas may be used.
- Pets are not allowed unless agreed in writing beforehand.
7. Security & Liability
- Bobbie B’s B&B is located in a secure complex with 24/7 guards. While all reasonable steps are taken to ensure guest safety, the property is not liable for:
- Loss, theft, or damage to personal belongings.
- Injuries, accidents, or medical emergencies during the stay.
- Guests are advised to ensure they have adequate travel insurance.
8. Force Majeure
We are not liable for cancellations or disruptions caused by events beyond our control, including but not limited to: load-shedding, extreme weather, strikes, or government regulations.
9. Privacy & Data Protection
- We comply with the Protection of Personal Information Act (POPIA).
- Personal information collected during booking is used only for processing reservations and communication.
- Please see our [Privacy Policy] for more details.
10. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes will be resolved in South African courts.
11. Contact Us
For questions about your booking or these Terms & Conditions, please contact us at:
Bobbie B’s B&B
📧 Email: info@bobbiesbnb.co
📍 Location: Fairmount/Glenhazel, Johannesburg, South Africa